Privacy Policy

1. Information we collect

We may collect information you provide directly, including your name, mobile number, email address, product inquiry details, and messages submitted through contact or order-related forms.

2. How we use your information

Your information is used to respond to inquiries, manage product-related communication, support order discussions on WhatsApp, maintain customer records, and improve website operations and service quality.

3. Product and order communication

When you continue an order through the website, your name, phone number, and selected product options may be stored in our database so we can continue the order discussion and provide support.

4. Joint venture operations

This website operates as a joint venture involving PrintKraft Studio and CodeNest Solution. Operational, website, and technology support data may be managed in connection with that partnership where relevant to service delivery.

5. Third-party services

We may use trusted third-party providers such as MongoDB Atlas, Cloudinary, WhatsApp, and hosting services to operate the website and support communication, storage, and media delivery.

6. Data security

We use reasonable technical and administrative measures to protect your information. However, no internet-based service can guarantee absolute security.

7. Data sharing

We do not sell your personal information. Information may be shared only when necessary for operating the website, delivering support, managing services, or complying with legal obligations.

8. Cookies and browser data

The website may use essential browser storage or session-based tools to support navigation, ordering flow, and general site functionality.

9. Your choices

You may contact us if you want to update or request removal of the personal information you have shared, subject to any operational or legal retention requirements.

10. Contact

For privacy-related questions, you may contact us using the contact information available on this website.