Shipping & Delivery Policy
This Shipping and Delivery Policy explains how delivery, dispatch timing, and fulfillment are handled for custom printing orders and related business services.
1. Order processing
PrintKraft Studio products are often custom-made after order confirmation. Processing time may vary depending on product type, design approval, quantity, customization requirements, and operational workload.
2. Dispatch timeline
Estimated dispatch timing may be shared during order confirmation on WhatsApp or during direct communication. Dispatch estimates are indicative and may change based on design approval, stock availability of base materials, production load, or courier conditions.
3. Delivery coverage
Delivery availability depends on service location, courier support, and the customer’s shipping address. Some locations may require additional time or special coordination.
4. Shipping charges
Shipping or delivery charges, if applicable, may be communicated separately during order confirmation. Charges can vary based on location, weight, quantity, urgency, and courier service used.
5. Customer responsibility
Customers must provide accurate name, mobile number, address, pincode, and landmark information. PrintKraft Studio is not responsible for delays or failed deliveries caused by incomplete, incorrect, or unreachable delivery details.
6. Delivery delays
While we aim for timely dispatch and delivery, delays may occur due to production needs, weather, holidays, courier issues, local restrictions, or force majeure situations. Such delays do not automatically qualify for cancellation or refund.
7. Delivery confirmation
Once an order has been dispatched, delivery progress may depend on the courier partner. We may share dispatch or coordination updates where reasonably available.
8. Damaged shipments
If a delivered package appears visibly damaged, please document the condition with photos and contact us as soon as possible so we can review the matter.
9. Digital services
For website design, web applications, SEO, Google Business Profile setup, domain and hosting, or custom software, “delivery” means completion, access sharing, handoff, deployment, or milestone delivery as agreed with the client.
10. Contact
If you need shipping, dispatch, or delivery clarification, please contact us using the contact details available on the website.